Frequently Asked Questions
No, we do not hire subcontractors; we do all of the work ourselves.
Yes, for select services we do offer a guarantee; however, the length of guarantee can vary with different services. For specific timeline guarantees, contact us for more information.
With the warm Florida weather, we offer lawn care and lawn maintenance services year-round and, aside from major holidays or during severe storms, we are available!
Our days begin at 7am and we are out until 6pm. We base our daily schedule off of geological location, with our closest customers first and, with exception to poor weather conditions, we will be out weekly to each location at the same time.
We all know that Florida weather is limited to hot or raining. Knowing this, light rain is not an issue for us to come out and complete our lawn care service as scheduled. The only exception may be fertilization or weed control treatment applications. Should the weather prove to be an issue with completing one of our scheduled services, we will notify you and reschedule.
If you usually keep your gate locked, remembering to unlock your back gate is your responsibility on your scheduled mowing date. We recommend switching to a combination lock and giving us the code or providing us with a key for access. If we are unable to get in, we will mow what we can and go.
Although we are avid pet lovers, for the safety of our techs and the safety of your fur-baby, please keep them indoors on scheduled service dates. If your pet is loose in the backyard, we will not attempt to go back there to complete the lawn care service. We appreciate your understanding in this matter.
Lawn fertilizer applications should be conducted every 4 to 5 weeks. Don’t stress over the timeline, we offer routine scheduling so we will remember for you!
The best time to water is every day between 5am and 9am for 20-30 minutes. Although, should it be expected to be an exceptionally hot day, adding an additional watering block between 4pm and 7pm will help to rehydrate your lawn. Keep in mind that you should use this schedule as a recommendation and abide by any watering bans in place due to a draught.
Some types of weeds will die shortly after an application of weed control treatment whereas other types of weeds can take up to two weeks to die. Within two weeks of your application, you should see your weeds dying off. Should you still have live weeds after two full weeks have passed, contact us so that we can reapply a treatment (for no additional charge).
It usually takes about an hour on a sunny day for the treatment to dry and once it has, you are able to water freely without concern of washing it away.
The lawn is safe for pets as soon as it is dry, so about an hour after the treatment is applied to the grass given that the sun is out.
Brown spots on the lawn can be caused by a number of things – it could be your pet’s favorite spot to go to the bathroom, the result of a plant disease, or signs of an insect infestation. They only sure why to know is to have us come out for inspection and diagnosis.
Core Aeration is essentially punctures in the soil that allows for more water, air, and nutrients to be absorbed into the soil and have an easier time getting to the roots in comparison to non-aerated soil. As a result, grass roots are stronger and thicker with visibly noticeable stronger, thicker, and healthier looking grass. An added benefit of core aeration is that it breaks down thatch and fight against disease.
Because of the cooler Florida temperatures and ample rain in the fall, autumn makes for a good seeding season. You could also seed in the springtime but be sure that the seeds receive ample amounts of water because the high temperatures can dehydrate the newly germinated seeds.
Mower stress is damaged caused to your lawn from a lawn mower. Dull blades can be one cause of mower stress – be sure to sharpen your blades at least twice a year. Mowing your grass too short can kill the grass, the recommended grass height is 3”, because the blades are not able to absorb adequate sunlight. Another way to get mower stress on your lawn is on extremely hot days, 90 degrees or higher. The high heat dehydrates your lawn and makes the blades of grass brittle so that when the mower wheels pass over the grass, the blades crack and crumble. This can leave brown mower tracks in your stead.
The good news is that your grass can recover from mower stress without having to re-seed the yard. Just make sure you thoroughly water your grass for 2-3 weeks after the mower stress occurs
We have an easy fix for that! Submit an online inquiry or give us a call and we can go over service options with you.